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Video Tips Help

Having trouble getting the Video Tips to play?
The guidelines shown here, should help. We hope that once you have followed the recommended set-up advice or downloaded the correct player, that you can enjoy the tips provided.

  • Recommended system requirements: 
  • 512K Broad band
  • Internet Explorer 6 or above
  • Windows Media Player 8 or above
  • Windows XP

Basic play instructions for Internet Explorer 6
The videos do not play automatically i.e. on page load, first you need to click on the video window to select the player. When you have selected the player you need to click the play button. After clicking the play button the video will take a few seconds to load. The time to load will depend on your connection speed. For quickest results (512K) broadband is best.
 
You can control the video by using the player buttons at the bottom of the player window or by right clicking.
 
If you cannot see a Windows Media Player window the please check the following:

Video codec
Videos are streamed using Windows Media Video codec (.wmv) We recommend to view the videos with the latest version of Windows Media Player. This can be downloaded and installed from the http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx website. We recommend you have Windows Media

Firefox
If you are using Mozilla Firefox to browse www.todaysgolfer.com <http://www.todaysgolfer.com/>  when the page loads the video area is shown with a black box placeholder. In order to play the video, right click on the black box placeholder and click play. The video player controls are not displayed in firefox.

Internet Explorer 6
The videos are best viewed through Microsoft Internet Explorer 6 or above. The latest version can be downloaded from the Microsoft website. http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

Internet Explorer settings
If you are using Microsoft Internet Explorer you need to ensure the media settings are switched on. To do this click on tools, internet options, and click on the advanced tab. If you scroll down the list to “Multimedia” ensure that the “Play videos in web pages” tab is checked.

Default settings
Ensure your default media player for WMV files is Windows Media Player. This can be done by:

1. Open a windows explorer window
2.
Click tools > folder options > then clicking on the “File types” tab windows will search for programs which use specific file extensions
3.
Scroll down to WMV and ensure that all WMV files open with Windows media player

If the above information does not help then try searching the following knowledge portals depending on the systems you are using:
 
Microsoft Internet Exploerer Help
http://support.microsoft.com/ph/2073

Microsoft Media Player Help
http://support.microsoft.com/ph/7021

Mozilla Firefox Help
http://www.mozilla.org/support/firefox/

We hope this solves the problem and that you can now view the Video Clips.