Golfers making a booking with leading golf travel company Golfbreaks.com have been rewarded for their loyalty as the company marked National Customer Service Week (NCSW) with a £20,000 giveaway.
To show its appreciation for the welcome and valuable feedback on its breaks, holidays and tours over the past 12 months, Golfbreaks.com rewarded 1,000 customers each with £20 worth of Breakpoints, the company’s unique loyalty programme that allows customers to translate bonus points into money off future bookings.
To further demonstrate its commitment to excellent customer service, and to help forge closer relationships with its clients, Golfbreaks.com also opened the doors to its offices during the annual NCSW, which ran from October 3-7.
The week teed off with the launching on YouTube of a series of videos (youtube.com/golfbreakscom) explaining why customer service sits at the top of Golfbreaks.com’s agenda.
Andrew Stanley, Founder and CEO of Golfbreaks.com, commented: “Every customer I spoke to said they were really impressed with the friendliness and helpfulness of all the staff they came into contact with. This level of service is something we believe will always set us apart from our competitors.”
The Windsor-based business brought its busy week of NCSW activities to a fitting conclusion with a ‘meet the team’ Open Day. Clients dropped by to see first-hand how the Golfbreaks.com team operates, gain a greater understanding of the business and to ask questions.
To add a fun element to proceedings, a putting contest was held with a simulator recreating Graeme McDowell’s putt that all but clinched The Ryder Cup for Europe at Celtic Manor in 2010.
Eventual winner was long-time Golfbreaks.com customer Jill Kennedy, from Camberley, Surrey, whose prize was a break at the acclaimed Welsh resort.
*For further information, and to see the very latest offers from Europe’s largest golf travel company, log onto www.golfbreaks.com